All Entries in the "Change Management" Category
Where in Your Hospital Can You find Objection Busters
It’s easy to find department heads and managers who will have big and small objections to your money-savings proposals, but where can you find objection busters to help you overcome these complaints? You know those people who can support your ideas and then feel comfortable handling objections, mostly but not exclusively, from your clinicians. [...]
It isn’t Easy to Admit that Change is Needed
Acknowledging the necessity for change isn’t easy, but it is the first step in moving forward to new horizons. This is especially important in the supply chain business since, as Bob Dyan would say, “The times they are changing” and you need to change with them. I recently talked to one of our clients who [...]
I Can’t Find My Keys: Can you relate this to value analysis?
I think just about everyone has experienced not being able to find their keys only to have another person come along without hesitation to find their keys sitting almost directly in their view. How did they see our keys and we didn’t? Well, sometimes you get so used to seeing what’s right in front of [...]
Supply Chain Project Cycle Time: A Key Indicator of Performance
One of the key performance indicators that should be monitored with any and all supply chain initiatives is the importance of “project cycle time” or the total time from the beginning to the end of your project. To avoid excess “project cycle time” here are three things you can do to execute your supply chain [...]
Measure, Learn and Change
We have found that the three most important words in a change agent’s vocabulary are: measure, learn and change. This is because no one ever changes their habits, behavior or procedures, just for change sake. We all need proof, education and positive outcomes before making any small or big changes in the way we do business. [...]
See it, Feel it, Change it!
Any discussion about feelings in the business world might seem unnatural and even awkward. We are all more comfortable as supply chain professionals dealing with rational undisputable facts. Yet, there is more and more empirical evidence that suggests that it is much more persuasive than hard facts if we can get people to SEE what [...]
Success is all about Periodic Change
Most of us don’t like change. A few of us run from it, some avoid it like the plague, while others stonewall any new idea that comes their way. Yet, periodic change is the key to success for any and all supply chain organizations who want to thrive and survive over the long-term. Even successful [...]
Not So Fast, Perfect or Ideal Solutions that Work!
Many of us like fast, perfect and ideal solutions to our supply chain challenges, but our customers, more likely than not, see their world from a different prism…slow, easy and hassle free! So in the interest of our customer’s buy-in do you compromise on your solution or do you force your solution on your customers? [...]
Change Comes From “Emotions” not Facts!
This is a simple idea, but with big implications: Change comes from “emotions” not facts. It’s been scientifically proven that people make their decisions based on their emotions, and then base their justification for their decisions on the facts. A good example of this truism is that Warren Buffett a few months ago bought the [...]
Building a Supply Chain Business Case for Change!
I have found that the best way to get your supply savings ideas (especially those big creative ones) approved by your senior management, customers and stakeholders is to make a formal written business case for change. Why? Because too much is left unsaid, misunderstood or lacking in logic when you try to verbalize your savings [...]
