Setting Priorities, Measuring, Benchmarking and Excelling
You might question what these four distinct things (setting priorities, measuring, benchmarking and excelling) have in common? The answer is that they are the three key ingredients and the one essential outcome in your search for excellence in healthcare supply chain management.
If applied consistently and vigorously, they can ensure that your supply chain operations are effective, efficient, timely and energized. It’s what can keep your healthcare supply chain organization from becoming stagnant, complacent or arrogant. Moreover, they will keep you from losing your way when your challenges become even more stressful, difficult and demanding.
For example, when I worked for a hospital turn-around company, the first thing we did when we arrived on the scene of an impending hospital bankruptcy was to quickly put out the fires by setting our priorities based on measuring and benchmarking where and how our client’s financial and operations had gone off course. In this way our turn-around team could put together a plan of action to right our client’s ship without hesitation or confusion.
It’s the same with the challenges you are facing right now. You need to have a process like SPMB=E that can quickly move your supply chain organization in the right direction when you uncover or are challenged by your management to solve or mitigate a pressing problem or up your savings game. If you don’t have an intuitive process like SPMB=E you could be like a dog that keeps spinning around in circles chasing its tail – but going nowhere fast!
Filed Under: Benchmarking • savingsblog
